Privacy Policy

Chaos Cottage Privacy Policy Last updated: 12th February 2026

At Chaos Cottage, we believe in doing things gently, honestly and with respect, and that includes how we look after your information.

This page explains what little data we collect, why we collect it, and how we keep it safe.

Who We Are

Chaos Cottage is a small UK countryside business sharing and selling carefully chosen vintage and antique pieces — objects with history, character, and a lighter footprint on the planet.

Contact: info@chaoscottage.com
Location: United Kingdom

If you ever have questions about your data, you can simply email us.

A Note About Shopping (Etsy)

Our website is a calm front door to Chaos Cottage — a place to browse, read and get a feel for what we do.

When you click on "Shop", you are taken to our Etsy store. At that point:

Your purchase is handled securely by Etsy
Payments and accounts are managed by Etsy
Etsy processes your data under their own Privacy Policy
We only receive the basic order details needed to carefully pack and send your item.
Any contact we make with you from this point will be via the Etsy platform and conform to their rules of operation.

You can read Etsy’s Privacy Policy here:
https://www.etsy.com/uk/legal/privacy/

What We Collect (and only what we need)

If you contact us or sign up for our occasional newsletters, we may collect:

Your name
Your email address
Any message you choose to send
Anonymous website visit information (via cookies)

Nothing more. Nothing intrusive.

How We Use It

We use your information simply to:

Reply to your messages
Send gentle, occasional newsletters (if you choose to receive them)
Improve the website and your experience
Meet basic legal obligations

We never sell, trade, or misuse your data. Ever.

Emails from Chaos Cottage

If you join our newsletter, you will hear from us only now and then — seasonal notes, cottage news, new finds, and thoughtful things worth sharing.

No spam
No pressure
You can unsubscribe anytime with one click

Cookies (the digital kind, not the baking kind)

Like most websites, ours uses small cookies to:

Help the site work properly
Understand how visitors use it
Quietly improve things over time

You can control cookies through your browser if you prefer.

Trusted Helpers

We use a few trusted services to keep things running smoothly, such as:

Wix (our website host)
Our email/newsletter provider
Etsy (for purchases and payments)

They only receive the information necessary to do their job and must protect it properly.

Keeping Your Data Safe

We take sensible steps to protect your information and only keep it for as long as genuinely needed, no longer.

Your Rights

Under UK data law, you always have the right to:

See what data we hold about you
Correct it if it’s wrong
Ask us to delete it
Withdraw consent (such as leaving the newsletter)

Just email us at info@chaoscottage.co.uk and we will help.

You also have the right to contact the UK Information Commissioner’s Office (ICO), though we hope you’ll never need to.

Changes

If we ever update this page, the newest version will always live here.

In Simple Terms

We treat your data the same way we treat our home, our customers, and our countryside, with care, respect and kindness.